Frequently Asked Questions
What is the difference between 100% Carbon Fiber and Carbon Fiber/Fiberglass?
How long does it take to manufacture my product if not in stock?
Does the part include any hardware?
The pictures are too small, are you able to send larger photos?
I cannot find the part I am looking for on your website, do you sell it?
I have not received my order, how do I locate it?
What does your warranty cover?
Dealers and Resellers:
- Good - Fiberglass or Plastic.
- Better - Carbon Fiber / Fiberglass - Fiberglass backing with a carbon fiber overlay.
- Best - 100% Carbon Fiber - Uses few to several layers of carbon fiber dependent on the support required (no fiberglass is used).
- All color carbon products are by special request only. Please complete the contact us form to make your request.
- All of our carbon fiber products will look similar in appearance, the major differences will be found in the overall weight and strength of the piece.
How long does it take to manufacture my product if not in stock?
- Carbon Fiber Racing requires about six weeks to produce and ship a product if not in stock.
- Large products not in stock that require crating or LTL (pallet) shipping can take up to twelve weeks to ship.
- Carbon fiber manufacturing is not a process that should be expedited. We feel it is far more important to focus on quality over speed. Carbon Fiber Racing uses only the latest technologies in carbon fiber manufacturing – pre-impregnated carbon fiber (dry carbon) and autoclave/vacuum bagging. These processes equate to a superior product.
Does the part include any hardware?
- In almost every case the parts are OEM replacements and therefore utilize the existing hardware that comes on the bike. Carbon Fiber Racing does not include any hardware.
- All parts that require specific OEM mounting will include those same mounting locations on the carbon fiber products. This can include but is not limited to clips, hooks, threaded inserts, brass inserts, thermal wrapping, and aluminum meshing.
- For parts that are covers and not OEM replacements you have a couple of recommended install options:
- Utilize double sided tape to secure the carbon fiber part to the existing OEM location –we highly recommend a strong VHB tape.
- Utilize hot glue or gel superglue – will require clamping while drying (CAUTION - permanent option and will likely ruin the OEM part if ever removed).
The pictures are too small, are you able to send larger photos?
- We are currently working diligently to upload many new, larger photos. If you need a larger photograph in the interim please complete the contact us form.
- We will respond within 24-48 hours to let you know if we are able to provide a HD quality photo.
I cannot find the part I am looking for on your website, do you sell it?
- If you are interested in a part that is not listed on our site, in many cases we can create it for you.
- This process does take time, however if you have the OEM piece this expedites the process significantly. Please complete the contact us form with a detailed explanation of what you need.
I have not received my order, how do I locate it?
- Carbon Fiber Racing will always provide you with tracking information, please use this information to track your product.
- If you ordered a product that was not in stock please refer to the FAQ above - "How long does it take to manufacture my product if not in stock?"
- If you still have further questions please contact us at our contact page for more details on the status of your order.
- If you are an international customer (not located in the United States) please contact your local post office. In some cases specific countries will require a customs charge before they release the product. Carbon Fiber Racing does not prepay for any customs or duties fees that may be required.
What does your warranty cover?
- Carbon Fiber Racing's Limited Lifetime Warranty covers against defect in materials or workmanship under normal use after proper installation and is valid for the life of the part as long as you own the vehicle in which it is installed.
- The Limited Lifetime Warranty is not transferable so if you sell the vehicle or install the item on another vehicle, the warranty is no longer valid.
- Due to how high gloss carbon fiber products respond in direct sunlight, the Limited Lifetime Warranty does not cover any type of cosmetic discoloration.
- The Limited Lifetime Warranty will be voided if products are modified in any way unless first discussed and authorized by Carbon Fiber Racing personnel. These discussions must be documented and provided at the time of any warranty request.
- If the carbon fiber product has been discontinued by Carbon Fiber Racing and is no longer being manufactured, the Limited Lifetime Warranty will become null and void.
Dealers and Resellers:
- Carbon Fiber Racing does not require a buy in, dealer discounts are based on purchase volume only.
- Carbon Fiber Racing has the right to adjust discounts. All prices and discounts are subject to change without notice.
- Please complete the contact us form for special pricing dealer/reseller inquiries.